Compliance and Ethics

Doing the Right Thing for Every Client, Every Time

All of us at BAYADA Home Care are committed to serving our clients according to the highest professional, ethical, and safety standards. This commitment is expressed in the conscientious way we comply with every law, regulation, and standard governing our work.

Our Compliance Program, along with numerous policies and procedures, are designed to help everyone at BAYADA uphold their personal responsibility to clients, employees, payors, and all who govern our work.

Client rights and employee responsibilities

Compliance contact information

Listening closely and responding to client and family needs is at the heart of our work. No one should hesitate to contact their service office with any concerns or to use the compliance contact information above. Once a report is received, the Compliance Officer will take responsible steps to respond in a timely and appropriate way.